tadrik Contact

For agencies / WooCommerce care

Your clients' WooCommerce stores, looked after under your name.

We run the updates, backups and checks on the WooCommerce stores you build. Every update goes onto a copy first, and checkout is tested before and after. Your client sees your brand, not ours.

Reply by email, no calls to book. We look after more than 20 live WooCommerce stores and update them every week.

Per store, per month

£39or $49 for US agencies. No contract, cancel by email. The first report is free, and if the first month isn’t worth it, we refund it.

  • Updates to plugins, themes and WordPress
  • Backups and uptime checks
  • A monthly report with your logo and name

01 / What happens to an update

Tested on a copy before it touches the live store.

Generic WordPress care checks that the site loads. A WooCommerce store can load and still not take orders, so we check the part that earns money.

  1. Copy. The update goes onto a staging copy of the store first.
  2. Look. We compare the home page, a product, the cart and the checkout before and after.
  3. Checkout. An item goes into the cart and the checkout is loaded. If it shows an error, fields or the Place order button are missing, or payment methods vanished, the update waits and we tell you.
  4. Live. Only a clean update goes to the live store, with a backup taken first.
  5. Report. Once a month you get a short report under your brand to forward to the client.
50 seconds, no sound: a real plugin update that breaks checkout is caught on the copy and held. The live store never changes.

02 / How it works with you

You keep the client. We do the maintenance.

  • White-label. Reports and emails carry your name. We never contact your client unless you ask us to.
  • Async. You email us, we reply the same working day. No calls, no tickets portal to learn.
  • Access. You add our public SSH key to a user you choose on each store. We never ask for an administrator password, and you remove the key when you stop.
  • Plain billing. One invoice a month for all your stores. Add or drop a store by email.

03 / Questions

Straight answers.

What if an update breaks something anyway?

We restore the backup taken just before and tell you what happened. Testing on a copy catches most breakage, not all of it, and we say so up front.

Do you do design or new features?

Care covers maintenance only. For fixes and small builds, ask about fixed-price WooCommerce tickets.

Who are you?

Tadrik, a product of GiantKan Ltd in London. We build small WooCommerce tools (Checkout Rules, Tadrik Inbox) and look after a large set of WooCommerce stores ourselves. Your stores are handled by our founder, Georgios Kandilas (photo and LinkedIn).

Can I stop any time?

Yes. Email us and the next month isn't billed. We hand back every login.

Send us a store. The first report is free.

Add up to three stores on one short form, or email us the addresses. We'll tell you what we'd update first. No calls.